Oracle Siebel CRM 8 Installation and Management

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Building on Sugar CRM Building on Sugar CRM
CRM Fundamentals CRM Fundamentals
Microsoft Dynamics CRM 2011 Applications MB2-868 Certification Guide Microsoft Dynamics CRM 2011 Applications MB2-868 Certification Guide
Microsoft Dynamics CRM 2011 Scripting Cookbook Microsoft Dynamics CRM 2011 Scripting Cookbook
Implementing SugarCRM Implementing SugarCRM
Microsoft Dynamics CRM Customization Essentials Microsoft Dynamics CRM Customization Essentials